(919) 834-4327

6675-117 Falls of Neuse Road, Raleigh, NC 27615

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“Expert Advice, Personalized Care and Exceptional Value”

Audiology and Hearing Aid Services

Is it time to have a hearing evaluation and see an Audiologist in Raleigh? Dr. Rhea G. Gage, Au. D. with Hearing and Audiology Services will give you the expert advice, personalized care, and exceptional value that you deserve. You can trust her to provide unparalleled service and comprehensive treatment when you are looking for an audiologist in Raleigh, NC.

Audiologist Services

  • Diagnostic Hearing Evaluation
  • Hearing Aid Evaluation and Selection
  • Hearing Aid Dispensing & Fitting
  • Follow up Care
  • Hearing Aid Repairs
  • Battery Club and Battery Sales
  • Custom Ear Molds
  • Diagnostic Audiologic Evaluations

Hearing and Audiology Services is your source for hearing exams and audiology consultations in Raleigh. Your complete audiologic evaluation will be completed by our Doctor of Audiology and our licensed Hearing Healthcare Professionals in a sound treated room, under headphones using standard speech and pure tone testing. We will test the function of the eardrum and middle ear system as well to ensure that sound is passing through the ear for your best hearing. We work with most major medical insurance, will file for your benefits and always send a report to your physician for your records. Diagnostic Audiologic Evaluations are typically covered by insurance with little or no out of pocket expense to you. Ask our personal care coordinator and we can check your benefits for you!

During your examination you will be tested using a series of low & high frequency sounds to determine your ability to hear the sounds in words. We will also give you several words to repeat to measure clarity. The results will help us determine the amount and type of hearing loss, your ability to understand speech and if medical management is indicated. We will work with your physician, consult on your test results and send them recommendations on your behalf. The majority of sensorineural or ‘nerve’ losses are not treatable with medical intervention so the diagnostic hearing evaluation will also help to show how hearing aids will improve your ability to hear. Hearing loss doesn't have to slow you down any longer.

Diagnostic Audiologic Evaluations

Scheduled and performed by our licensed and nationally certified Hearing Healthcare Professional are subject to professional fees. Insurance often covers these services.

Diagnostic Hearing Evaluations

During your examination you will be tested using a series of low & high frequency words to determine your ability to understand verbiage within a conversation. We will also give you several words to repeat. The results will help us determine your percentage of hearing loss, your ability to understand speech and how hearing aids will improve your ability to hear.

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Getting Hearing Aids

Once you have told us your history and your personal expectations with regard to your hearing, we provide you with detailed advice on the most appropriate products and facilities to meet your requirements:

Which ear has a problem hearing?

Which hearing aid is most suitable for you? We will share the many options so you can make informed decisions, answer all of your questions and give you our written recommendations to take home.

Do you want to regulate the volume of the hearing aid yourself, or would you prefer a hearing aid that adjusts automatically? Some aids can offer both

Which aid best suits your hearing loss or your personal situation?

A Completely-in-the Ear, In-the-Canal, In-the-Ear (ITE), or behind-the-ear aid (BTE) aid? We can show you the various sizes and discuss the pros and cons as they relate to your specific loss. During a hearing aid evaluation and selection, you will meet with a Doctor of Audiology who will discuss with you the different styles, colors, technologies, and benefits to wearing hearing aids. You may be shown different styles or have the opportunity to try different hearing aids in the office. Custom impressions may be taken of your ears, depending on the style of hearing aid chosen.

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Hearing Aid Dispensing and Fitting

At the hearing aid dispensing and fitting, you will receive the hearing aids you selected. They are programmed based on a prescription that is specific to your hearing loss. Our audiologist and hearing professional will make adjustments after you try the hearing aids to make sure the settings and fit are ideal for you. The fitting will usually take about an hour and you will be asked to come back usually 2 more times during the first 30 days. If you need more time or less this is individualized to give you the time and care best for you!

To determine the optimum settings for your hearing aids, we use your audiogram, as well as learning about your individual listening needs. You will be asked to share your likes and describe your daily environments to allow us to program the sound for audibility, comfort and noise reduction. This adjustment process is carried out using a computer.

When adjusting your hearing aids, we take various measurements to check how well you can hear.

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Live Speech Mapping

Live Speech Mapping is a fitting process that uses a computer and live real-time speech to allow the patient and their family members to immediately see and understand the benefits of hearing aids and fitting adjustments. we teach you how to operate them and instruct you on the energy supply (batteries), you should wear your new hearing aids for a few days in your regular surroundings.

Based upon what you tell us about how well you can hear in your everyday surroundings, we will make any necessary final adjustments to your hearing aids. I am a skilled and capable audiologist but a terrible mind reader, so please keep notes about what you liked and did not like, where you heard well and where you had trouble and we will tweak for optimal benefit.

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Follow up Care

Once your hearing aids have been fitted to your complete satisfaction, we will provide you with detailed information on how they should be maintained. Of course, you can have your hearing aids checked by us at any time. This will ensure that the sound quality remains as good as ever, and will extend the of your aids.

Counseling on the use and care of your hearing aids

The staff of Hearing and Audiology Services is available to help you with questions you may be have. They can also spend time with you and discuss ways to make listening with hearing aids easier in your day-to-day life. Family members are welcome and encouraged to come with you and learn about your hearing aids.

We will show you how to clean the aids, check if the wax guards need changing and show you how to do that at home if you are able. Our skilled and capable staff are only a phone call away and available to help you if you need guidance or take care of you here in the office if a more thorough cleaning is needed.

The better you care for the aids the longer they will last so we are here to help you make your investment in better hearing the best decision

Evaluation and demonstration of Assistive Listening Devices (ALDs) including FM systems, Alarm Clocks, TV and Phone Amplifiers

Assistive listening devices are devices that can help a listener function better in day-to-day communication situations. ALDs can be used with or without hearing aids to make hearing easier, which can reduce the overall stress and fatigue of listening. ALDs can be used in the home to make alarms, the television and telephone more audible. They can also be connected to personal hearing aids for better listening in noisy environments.

In Office Services

We encourage ongoing cleaning and maintenance after your hearing aid purchase to ensure you receive optimum performance and benefit from your hearing aid(s). We encourage all our patients to come in for regular hearing aid check-ups and cleaning.

Repairs, Maintenance, Cleanings, and Warranties come with all brands of hearing aids. We offer in-office repairs when possible on most makes/models.

Some hearing aid repairs can be done in the office setting but others will need to be sent to the manufacturer for repair. The staff of Hearing and Audiology services can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. We will have your warranty information for no charge repairs and if there is a charge you will always know before we authorize any work. We have free loaner hearing aids that may be adjusted for you to use if your aids require a manufacturers repair. We will take of everything to let you get back to your best hearing with the least inconvenience possible.

Hearing Aid Repairs

Some hearing aid repairs can be done in the office setting but others will need to be sent to the manufacturer for repair. The staff of Hearing and Audiology services can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. We will have your warranty information for no charge repairs and if there is a charge you will always know before we authorize any work. We have free loaner hearing aids that may be adjusted for you to use if your aids require a manufacturers repair. We will take of everything to let you get back to your best hearing with the least inconvenience possible.

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Battery Club

Hearing aid battery club members receive special discounts on hearing aid batteries. The Battery Club is a convenient way to make sure you always have hearing aid batteries when you need them. Our battery club will save you money on the batteries and make it convenient for you too!

Battery Sales

We keep a supply of batteries for you to purchase in our office. Stop in routinely for fresh batteries. Make sure to check the batteries in your hearing devices often and make sure there is no dirt, wax or debris interfering with the batteries performance. Batteries that are properly charged will make a noise (a squeal) when cupped in your hand or after it has been inserted in your ear, when you cup your hand over the hearing aid it will also make a noise.

  • Size 10 batteries (yellow)
  • Size 312 batteries (brown)
  • Size 13 batteries (orange)
  • Size 675 batteries (blue)
  • Chargeable batteries size 312 or 13

Custom Ear Molds and Ear Impressions - Swim Molds, Musician’s Ear Molds

We have the ability to craft custom ear molds to meet your special needs i.e.: swim plugs, musician ear molds, and vital firearm protection. Custom molds require a ‘cast’ of your ear or ear impressions to fit precisely. No, it doesn’t hurt! Much like a dental impression we place a material safely in the canal which in just a few minutes hardens. When removed the custom ear impression mold is sent to an earmold laboratory or manufacturer to produce your swim mild, musicians ear molds or hearing protection molds. Protect your ears!

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Musician’s Ear Plugs & Monitors – Fitting and Evaluation

Musicians practice and perform in a variety of different settings. They are exposed to high levels of sound, sometimes for long periods, which may put them at risk for permanent hearing damage. Musician’s ear-plugs are custom-made devices that help to limit the sound exposure from instruments, while still providing a rich musical experience for the performer or audience. We offer a nice range of products for musicians including ear-plugs

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Hearing Evaluations for Children

A hearing test for a child is often not as simple as a hearing test for an adult. For this reason, audiologists are trained in specific techniques to evaluate the hearing of a child. Toys, games, and lights are used in the testing room to help obtain responses from a child to soft tones, noises, or words. The child may wear headphones or listen to the sounds in a room with speakers. Hearing and Audiology Services may work with children 3 years old or older.

Industrial hearing screenings

Workers in certain occupations are required to receive regular hearing tests due to the risk of hearing loss that can be caused by excessive noise in their workplace. These hearing screenings can be completed in less than 30 minutes, and comply with the standards set by OSHA.

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Tinnitus Evaluation and Management

Tinnitus is described as a ringing in the ear, and can range in severity. A tinnitus evaluation can help you identify how much tinnitus interferes with your daily life and if there are treatment options that can benefit you.

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Newborn Hearing Screenings

The majority of infants born in hospitals are screened for hearing before going home. This type of hearing test uses small headphones and stickers that attach to the baby’s skin. A soft clicking sound is played in each ear, and a computer measures the brain’s response to the sound. The baby sleeps during this short, painless test. Babies who did not receive a hearing screening at birth should be screened within the first month of life. Hearing and Audiology Services does not perform the Newborn Hearing Screenings today but Dr Gage was involved in starting the very first newborn hearing screening program in the state in 1996 at Rex Hospital!

Tympanometry

Tympanometry is an examination used to test the condition of the middle ear and mobility of the eardrum (tympanic membrane) and the conduction bones, by creating variations of air pressure in the ear canal. With this test we can help determine if the eardrum is intact, if there is problems with the movement of the three small bones just past the eardrum, if there is pressure in the space behind the eardrum and help to determine if medical care is suggested.